Privacy Policy
Last updated: 10/26/2026
Clueless is an app that helps you and your friends decide what to wear together. It also keeps your wardrobe in one place: in your rail you can save clothes you own (your digital closet) and items you want (by saving a link). This policy explains what information we collect when you use the Clueless app, our website at joinclueless.app, and our waitlist, and how we use and share it.
"Clueless," "we," and "us" mean Chae Yeon Oh and Yeonjune Kang, the people who build and run Clueless. Questions? Email us at support@joinclueless.app.
The short version:
- We collect what you give us (your account, photos, and saves) and basic information about how the app is used.
- Photos you add to a fitting room are seen by the people in that room.
- We use AI to score how well a group's outfits go together. The AI looks at outfits, not at people's bodies.
- We don't sell your information or use it for third-party advertising.
- You can delete your account and data at any time.
1. Information we collect
Information you give us
| What | Examples |
|---|---|
| Account | Phone number (you sign in with a code we text you); display name; profile photo; bio; Instagram handle if you add one |
| Photos | Any photos you upload to fitting rooms or your rail (including your digital closet): outfit photos, screenshots, or anything else. We save every photo you upload. |
| Fitting rooms | Room names and descriptions, who you invite, your outfit options, votes, and locked looks |
| Saves | Links you save to your rail for items you want, the product details we pull from them (name, image, price, and stock), and the size or color you pick for an item |
| Reports | Details you include when you report content |
| Messages to us | Anything you send us by email |
| Waitlist | Name and phone number if you join the waitlist on our website |
Information collected automatically
- Usage information: which features you use, such as creating a room, voting, or running a vibe check, and when.
- Device information: device type, operating system, app version, and a push notification token if you turn on notifications.
- Crash and error reports: technical details about what went wrong when the app crashes.
- Sign-in information: a session token that keeps you signed in for up to 30 days.
Information about products you save
When you save a link, we visit that page to get the product's name, image, price, available sizes and colors, and stock.
What we don't collect: we don't access your contacts, your precise location, or your photo library beyond the photos you choose to add.
2. How we use your information
- To run Clueless: create your account, sign you in, show your rails and fitting rooms, and let friends join rooms you invite them to.
- To send notifications: for example, when a friend adds an outfit, votes, or nudges you to lock your look. You can turn these off.
- To keep Clueless safe: review reported content, prevent abuse, and secure accounts.
- To improve Clueless: understand which features people use, fix crashes, and decide what to build next.
- To contact you: about your account, the beta, or changes to this policy. If you joined the waitlist, to tell you when you can try the app.
The vibe check (AI)
When your fitting room runs a vibe check, we send the photos that members have locked in as their looks, along with the room's name and description, to an AI service. It returns a score and a short explanation of how well the outfits go together.
- The vibe check is about the clothes. It is designed not to comment on anyone's body, weight, age, or appearance.
- Results are shown only to members of that fitting room.
- We don't use your photos to train our own AI models, and our AI provider's terms for paid use don't allow it to train its models on them.
3. Who can see your information
Other Clueless users
- Your profile: your display name and profile photo can be seen by other users, who can find you by name to invite you to a fitting room.
- Fitting rooms: everyone in a room can see the outfits, photos, votes, locked looks, and vibe check results in that room. Anyone with a Clueless account who opens a room's invite link joins that room, so share links only with people you want in. Room creators can remove members.
- Your rails are private: only you can see them in the app. There's no in-app sharing for rails.
Service providers who help us run Clueless
They process information only to provide their service to us.
| Provider | What they do |
|---|---|
| Google Cloud | Hosts our servers, database, and photo storage |
| Google (Gemini API) | Runs the AI vibe check |
| Google (Firebase Authentication) | Sends sign-in codes by text message |
| Expo and Apple | Deliver push notifications |
| Vercel and Supabase | Host our website and waitlist |
| PostHog | Product analytics |
| Sentry | Crash and error reporting |
Other reasons we may share information
- Legal: if required by law, or to protect the rights, safety, or property of Clueless, our users, or others.
- Business changes: if Clueless is merged, acquired, or sold, your information may transfer as part of that deal. This policy will still apply to it.
- With your permission: any other sharing you ask us to do.
We don't sell your personal information or share it for targeted advertising.
4. How long we keep it, and deleting your account
We keep your information while your account is active.
Deleting your account: go to Settings in the app and choose Delete account, or email support@joinclueless.app. When you delete your account, we:
- Sign you out everywhere
- Delete your rails, saved items, and saved links
- Delete fitting rooms you created, along with their outfits and photos
- Remove you from rooms you joined
- Remove your phone number, display name, profile photo, bio, and Instagram handle from your account record
Removing photos: when you remove a photo from a fitting room or your rail, it's no longer shown to you or anyone else. We may keep a copy in our systems to operate and improve Clueless. If you want a removed photo fully deleted, email support@joinclueless.app and we'll delete it. If you delete your account, we delete all your photos.
When you delete your account, your photos are deleted from our storage. Some information may stay in backups or logs for a limited time, or longer if the law requires it or we need it to resolve a dispute or safety issue.
Waitlist: to leave the waitlist, email us and we'll delete your name and phone number.
5. Your choices and rights
- Edit your profile any time in the app.
- Remove photos and items from your rails and fitting rooms.
- Leave a fitting room. Room creators can also remove members.
- Turn off push notifications in the app or in your phone's settings.
- Delete your account as described above.
Privacy rights: depending on where you live, including California and other US states, you may have the right to:
- Know what personal information we have about you, and get a copy
- Correct information that's wrong
- Delete your information
- Opt out of the sale or sharing of personal information for targeted advertising (we don't do either)
To use any of these rights, email support@joinclueless.app. We'll confirm the request comes from you and respond within the time the law requires. We won't treat you differently for using your rights.
6. Children
Clueless is not for children under 13, and we don't knowingly collect information from them. If you believe a child under 13 has given us information, email us and we'll delete it.
7. Security
We protect your information with measures such as encrypted connections, private photo storage that's only reachable through short-lived links, and one-time sign-in codes sent by text. No system is perfectly secure, so please keep your phone locked and never share your sign-in code.
8. Where your information is stored
Clueless is run from the United States, and your information is stored and processed in the US. Clueless is currently available only in the United States.
9. Changes to this policy
If we change this policy, we'll update the date at the top. If the changes are significant, we'll tell you in the app before they take effect.
10. Contact us
Questions or requests: support@joinclueless.app
Chae Yeon Oh and Yeonjune Kang, New York, NY