Terms of Service

Last updated: 10/25/2026

These terms are an agreement between you and Chae Yeon Oh and Yeonjune Kang ("Clueless," "we," "us"). They cover the Clueless app, our website at joinclueless.app, and the waitlist. By creating an account or using Clueless, you agree to these terms and to our Privacy Policy. If you don't agree, don't use Clueless.

Section 12 has an arbitration clause and a class-action waiver. Please read it.

1. Who can use Clueless

• You must be at least 13 years old.
• Clueless is currently available only in the United States, and you need a US phone number to sign up.
• If you're under 18, you need a parent or guardian's permission, and they agree to these terms for you.
• You can't use Clueless if we've previously banned you, or if the law doesn't allow you to.

2. Your account

• You sign in with your phone number and a one-time code we text you. Message and data rates may apply.
• Use your own phone number, keep your phone secure, and don't share your sign-in code.
• One account per person. Don't impersonate anyone or pick a display name that misleads people about who you are.
• You're responsible for what happens on your account. Tell us right away at support@joinclueless.app if you think someone else is using it.
• You can delete your account at any time in Settings or by emailing us.

3. Your content

"Your content" means anything you add to Clueless: photos, screenshots, saved links, fitting room names and descriptions, votes, and your profile.

• You own your content. We don't claim ownership of it.
• You give us permission to use it to run Clueless. You grant us a worldwide, non-exclusive, royalty-free license to store, copy, display, resize, and process your content to operate and improve Clueless. This includes showing it to the people in your fitting rooms and sending it to our service providers, such as the AI that runs the vibe check. We won't sell your content or use it in ads without asking you.
• Who sees it. Content you add to a fitting room is visible to everyone in that room. Your rails are private to you.
• Removing content. When you remove a photo, it's no longer shown to anyone, but we may keep a copy as described in our Privacy Policy. Email us to have it fully deleted. Deleting your account deletes your content.
• You need the right to post it. Only add content you own or have permission to use. If a photo shows other people, make sure they're okay with it being shared in your fitting room.

4. Rules for using Clueless

Don't use Clueless to:

• Post nudity, sexual content, or anything involving a minor in a sexual or exploitative way
• Harass, bully, threaten, or shame anyone, including comments about someone's body
• Post hateful content targeting people for who they are
• Share someone's photo or personal information without their permission
• Post content that infringes someone else's copyright, trademark, or other rights
• Spam, scam, or promote anything illegal
• Hack, scrape, overload, or reverse-engineer Clueless, or get around our limits or security

You can report content in the app. We may remove content or suspend accounts that break these rules, with or without notice.

Copyright complaints: if you think something on Clueless infringes your copyright, email support@joinclueless.app with the content, your work, and your contact details, and we'll review it.

5. The vibe check (AI)

The vibe check uses AI to score how well a fitting room's outfits go together. It's for fun and inspiration, not professional styling advice.

• AI can get things wrong. Scores and explanations may be inaccurate, inconsistent, or not to your taste.
• The vibe check is about outfits, not people. If you see a result that comments on someone's body or feels inappropriate, report it.
• Don't rely on it for decisions that matter, like a dress code you must follow.

6. Links and products from other sites

When you save a link, we show product details (like name, image, and price) taken from the retailer's page. We don't sell these products.

• Product details may be wrong or out of date. Check the retailer's site before you buy.
• Purchases happen on the retailer's site, under their terms. We're not responsible for their products, prices, shipping, or returns.
• Product names, images, and brands belong to their owners.

7. Invite-only access and new features

Clueless is invite-only: you need an invite to join, and we decide who gets access. We're always building, so features may change, break, or disappear, and data could occasionally be lost. Keep your own copies of photos you care about. Your feedback helps, and we may use any suggestions you send us without owing you anything.

8. Our rights in Clueless

The Clueless app, name, logo, and design belong to us. These terms give you a personal, non-transferable right to use the app as intended, and nothing more.

9. Ending things

• You can stop using Clueless and delete your account at any time.
• We may suspend or close your account if you break these terms, if required by law, or if we shut down or change Clueless. Where we reasonably can, we'll tell you first.
• Sections 8, 11, 12, and 13 keep applying after your account ends.

10. Changes to these terms

We may update these terms. We'll change the date at the top, and for significant changes we'll tell you in the app before they take effect. If you keep using Clueless after that, you accept the new terms.

11. Disclaimers and limits on liability

• As is. Clueless is provided "as is" and "as available," without warranties of any kind, to the extent the law allows. We don't promise it will always work, be error-free, or keep your content safe from loss.
• Limits. To the extent the law allows, we're not liable for indirect, incidental, special, or consequential damages, or for lost data or profits. Because Clueless is free, our total liability for any claim about Clueless is $0.
• Your responsibility. If someone makes a claim against us because of your content or your breaking these terms, you agree to cover our reasonable costs.

Some places don't allow these limits, so they may not all apply to you.

12. Disputes

• Talk to us first. Email support@joinclueless.app and we'll try to sort it out informally within 60 days.
• Arbitration. If we can't, you and we agree to resolve disputes by binding individual arbitration, not in court, except for small-claims cases and claims about intellectual property. You and we give up the right to a jury trial and to take part in a class action.
• Opting out. You can opt out of arbitration by emailing us within 30 days of first accepting these terms.
• Governing law. New York law applies, and any court case allowed under these terms will be in New York, NY.

13. General

If part of these terms can't be enforced, the rest still applies. If we don't enforce something right away, we haven't given up the right to. You can't transfer these terms; we can, for example if Clueless is sold. These terms and the Privacy Policy are the whole agreement between us about Clueless.

14. Contact us

Questions: support@joinclueless.app

Chae Yeon Oh and Yeonjune Kang, New York, NY